Cancelling Policy

At BH Cleaning Services, we understand that life can be unpredictable, and sometimes plans change. To ensure fairness and transparency, we have established the following cancellation policy:

* Cancellations or Rescheduling: If you need to cancel or reschedule your cleaning appointment, we kindly ask that you notify us at least 48 hours in advance. This allows us to adjust our schedule and offer the time slot to another client.

* Late Cancellations: Cancellations made less than 48 hours before the scheduled service will incur a cancellation fee equal to 50% of the service cost.

* Same-Day Cancellations: Cancellations made on the day of the service will be charged the full-service amount.

* Non-Refundable Deposit: Please note that all deposits are non-refundable. The deposit will be applied towards the cancellation fee in the event of a cancellation.

* No Shows: If our cleaning team arrives at your location and cannot gain access or if you fail to cancel the appointment, the full-service amount will be charged.

We appreciate your understanding and cooperation with our cancellation policy. Rest assured, our commitment is to provide the highest level of service to all our clients, and this policy helps us do so efficiently.